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Registration Information

The Patient Registration Department of College Medical Center sincerely welcomes you as a patient. We are pleased that you have chosen to receive medical services from our facility.

We strive to provide the highest level of satisfaction to our patients, their family and friends, physicians, staff and various departments of the hospital.


Call: 562-997-2100

Operating Hours

Any patient that needs to be registered after hours and weekends, the patient will be registered by the Emergency Department registration staff located in the E.D.

Mon - Friday

8AM - 8PM

Sat - Sun


ER Registration

The ED Registration department is located inside the Emergency Department entrance of the hospital that is located on the East side of the hospital. All Emergency Department patients must stop in the ER Registration area to be triaged by a nurse prior to registration.

After regular business hours, all scheduled patients (inpatient and/or outpatient), any walk in radiology or lab services should report to the ED Registration department.

The ED is open 24 hours a day, seven days a week.

The telephone number is (562) 997-2296 or (562) 997-2297

The fax number is (562) 997-2528

Requirements For ALL Registrations

Upon arrival in the Registration department, you will be asked to verify all demographic and insurance information. You will be required to provide the following information:

  • Health insurance cards and information including address, telephone number, and policy number
  • Picture identification card
  • Risk for harm to self or others
  • Social Security number
  • A valid prescription or physician order for all tests (signed and dated by physician)
  • Referral or authorization numbers, if required by your insurance
  • A note giving “permission to treat” from a parent or legal guardian if the minor will be unaccompanied by the responsible party.

You will also be required to sign various forms at time of registration. Medicare recipients will also be asked to complete a Medicare Secondary Payer Questionnaire and sign an Important Notice from Medicare form.

Advanced Directives

Upon admission to College Medical Center, each inpatient is provided, upon request, information regarding medical advanced directives. If you would like information before you arrive at the facility, please contact the Admitting office during regular business hours.

Deposits / Co-Payments

Patients are responsible for all financial liabilities including co-payments, deductibles, and out-of-pocket expenses at the time of registration or at the time of discharge for emergency admissions. If the exact dollar amount has not been determined, you will be asked to make a deposit and will be billed for any additional money owed.

Financial Counseling

Financial Counseling is available to all patients who have any financial liabilities to CMC.

Charity Care / Discount Payment

For any Charity Care or Discount Payment questions, please contact us at (562) 256-8338.


Pre-registration is available to all scheduled patients prior to the date of service to expedite the check-in process. During the pre-registration process, all registration information is obtained over the telephone. When you arrive at the facility, you will be required to provide your insurance card(s), Id card and sign all required forms before going to the department.